This website is operated by Solyra™ (ABN: 91687375592), based in Brisbane, Australia. Throughout the site, the terms “we”, “us”, and “our” refer to Solyra™. By accessing our site and/or purchasing from us, you engage in our Service and agree to be bound by these Terms of Service.
We may update these Terms at any time. Continued use of the site after any changes constitutes acceptance of those updates.
Our store is hosted on Shopify Inc., which provides the e-commerce platform we use to sell our products to you.
1. Online Store Terms
You must be at least the age of majority in your region or have consent from a legal guardian to use our site. You must not use our products for any illegal or unauthorized purpose.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. Non-payment, violation of terms, fraudulent activity, or abusive behavior may result in the suspension or termination of your account.
3. Accuracy of Information
We make reasonable efforts to ensure information on this site is accurate and up to date. However, we do not guarantee that all information will always be complete, reliable, or current. Use of information on this site is at your own risk.
4. Modifications to Service and Pricing
Prices, product descriptions, and availability are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time.
5. Products or Services
Products may be available exclusively online and in limited quantities. We make every effort to display products as accurately as possible but cannot guarantee color, texture, or detail accuracy due to screen or device variations.
6. Billing and Account Information
We reserve the right to refuse, cancel, or limit any order. You agree to provide accurate, current, and complete billing, payment, and contact information. For details on refunds and returns, see our Refund Policy.
7. Shipping and Risk of Loss
Orders are shipped to the address you provide at checkout. Risk of loss and title for products pass to you upon delivery confirmation by the carrier. We are not responsible for delays, damages, or losses once items have been shipped, except as required by Australian Consumer Law.
8. Optional Tools
We may provide access to third-party tools without monitoring or control. You use such tools at your own risk and subject to the third party’s own terms.
9. Third-Party Links
Our site may contain links to third-party websites or materials. We are not responsible for any third-party content, websites, or services.
10. User Feedback & Submissions
Any comments, ideas, or feedback you submit may be used by us without restriction, obligation, or compensation.
11. Personal Information
All personal information submitted through the store is governed by our Privacy Policy.
12. Errors, Inaccuracies, and Omissions
We reserve the right to correct any errors, inaccuracies, or omissions and to update information or cancel orders if information is inaccurate, at any time without prior notice.
13. Prohibited Uses
You may not use our site or products for any unlawful purpose, to violate any laws, to distribute malware, or to abuse or exploit others. Breach of this section may result in termination of service.
14. Intellectual Property
All content on this website, including but not limited to text, images, logos, product designs, and graphics, is the property of Solyra™ and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute our content without prior written consent.
15. Disclaimer of Warranties; Limitation of Liability
We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free. Products and services are provided “as is” and “as available.”
To the maximum extent permitted by law, Solyra™ shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our site or products.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantees or rights under the Australian Consumer Law (ACL) or other applicable laws which cannot be excluded, restricted, or modified by agreement.
16. Indemnification
You agree to indemnify and hold harmless Solyra™ from any claims, damages, or expenses (including legal fees) arising from your breach of these Terms or misuse of our site.
17. Force Majeure
We will not be liable for any delay or failure to perform our obligations where circumstances beyond our reasonable control occur (including natural disasters, strikes, government actions, supply chain disruptions, or technology failures).
18. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will remain valid and enforceable.
19. Termination
We may terminate or suspend access to our Services at any time without notice if we believe you have violated these Terms.
20. Governing Law & Dispute Resolution
These Terms are governed by the laws of Queensland, Australia. In the event of a dispute, both parties agree to first attempt resolution through good faith negotiation or mediation before resorting to formal legal action.
21. Entire Agreement
These Terms, together with our Privacy Policy and Refund Policy, constitute the full agreement between you and Solyra™ regarding your use of our Services.
22. Contact
For questions or support:
Business Name: Solyra™
Email: admin@solyras.com